Privacy Policy

Effective Date: January 31, 2026

1. Introduction

Verb ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. We encourage you to review this Privacy Policy periodically for any changes.

2. Information We Collect

We collect information in several ways when you use our Service:

2.1 Information You Provide Directly

When you create an account or use certain features, you may provide us with:

• Account Information: Name, email address, phone number, date of birth, gender, and password
• Profile Information: Photos, bio, interests, preferences, and other information you choose to include in your profile
• Communications: We collect the content of messages and chats you send through the Service. Please note that while these are private between users, they are stored on our servers to enable delivery. We may review message content using automated tools or human moderation solely for the purpose of enforcing our Community Guidelines and ensuring user safety.
• User Content: Photos, videos, posts, comments, and other content you upload or share
• Survey and Feedback Responses: Information you provide when responding to surveys or providing feedback
• Customer Support: Information you provide when contacting us for support

2.2 Information from Third-Party Authentication Services

We offer the ability to sign in using third-party authentication services. When you choose to sign in using these services, we may collect certain information:

Google Sign-In

When you sign in with Google, we may receive:

• Your Google account ID
• Name and email address associated with your Google account
• Profile picture (if available)
• Google Calendar data (with your permission, for calendar functionality)

Sign in with Apple

When you sign in with Apple, we may receive:

• Your Apple ID user identifier
• Name (which you may choose to share or hide)
• Email address (you may choose to share your real email or use Apple's private relay email)
• Apple Calendar data (with your permission, for calendar functionality)

Google Sign-In & Calendar Access

• We access your Google Calendar to identify free/busy slots for scheduling dates.
• We do not store your full calendar history or share your event details with other users.

You can manage the information shared through these services in your Google or Apple account settings. We use this information only as described in this Privacy Policy.

2.3 Calendar Integration

With your explicit permission, we may access calendar data from your Google or Apple account to provide calendar-related features within the Service. This may include:

• Creating calendar events on your behalf (such as scheduling meetups or reminders)
• Displaying your free/busy status to help coordinate with other users
• Syncing events created within the app to your personal calendar

2.4 Information Collected Automatically

When you use our Service, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers, browser type, and mobile network information
• Usage Information: Pages visited, features used, time spent on the Service, links clicked, and other actions taken within the app
• Location Information: With your permission, we may collect precise or approximate location data from your device to provide location-based features
• Background Location: If you grant us "Always Allow" location permissions, we may collect your location even when the app is closed to provide real-time proximity alerts. You can change this to "Only While Using the App" or "Never" at any time in your device settings.
• Log Data: IP address, access times, app crashes, and system activity
• Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information about your interactions with the Service

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve the Service

• Create and manage your account
• Enable you to use the features of the Service
• Connect you with other users
• Provide calendar integration and scheduling features
• Personalize your experience and provide recommendations
• Analyze usage patterns to improve and develop new features

3.2 To Communicate With You

• Send you notifications related to your account and activity
• Respond to your inquiries and provide customer support
• Send you updates about changes to our Service or policies
• Send you promotional communications (with your consent, where required)

3.3 For Safety and Security

• Verify accounts and prevent fraud
• Enforce our Terms of Service and Community Guidelines
• Detect and prevent spam, abuse, and other harmful activities
• Protect the safety of our users and the public

3.4 For Legal Purposes

• Comply with applicable laws and regulations
• Respond to legal requests and prevent harm
• Protect our rights, property, and the safety of our users

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Other Users

Certain information in your profile (such as your name, photos, bio, and other information you choose to share) is visible to other users of the Service. Please be thoughtful about the information you choose to make public.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Analytics providers
• Customer support services
• Payment processors
• Email and notification delivery services

These service providers are contractually obligated to use your information only to provide services to us and are prohibited from using it for their own purposes.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to:

• Comply with our legal obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud
• For legitimate business purposes

When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal purposes.

Exceptions: We may retain "hashed" versions of email addresses or phone numbers for users who have been banned for safety violations to prevent them from creating new accounts. We also retain certain data as required by law (e.g., tax records for purchases).

6. Your Rights and Choices

6.1 Account Information

You may update or correct your account information at any time by logging into your account settings. You may also delete your account, which will remove your profile and associated data from our active systems.

6.2 Communication Preferences

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or adjusting your notification settings in the app. Please note that you may still receive non-promotional communications, such as those about your account or our ongoing business relations.

6.3 Location Information

You can control location sharing through your device settings. Please note that disabling location services may limit certain features of the Service.

6.4 Third-Party Authentication and Calendar Access

You can disconnect your Google or Apple account or revoke calendar access at any time:

• For Google: Visit your Google Account settings at myaccount.google.com and manage connected apps under "Security" > "Third-party apps with account access"
• For Apple: Go to Settings > [Your Name] > Password & Security > Apps Using Your Apple ID on your Apple device

6.5 Data Access and Portability

You may request a copy of your personal data that we hold. To make such a request, please contact us using the information provided in Section 11.

6.6 Data Deletion

You may request deletion of your personal data. Please note that we may be required to retain certain information for legal or legitimate business purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls limiting employee access to personal data
• Secure data storage and processing facilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers (GDPR/LGPD)

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to such transfers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

If you are accessing the Service from the European Economic Area (EEA), UK, or Brazil, our legal basis for collecting and using your data is typically:

• Performance of a Contract: To provide the dating and social services you signed up for.
• Legitimate Interests: For safety, security, and service improvement.
• Consent: For precise location tracking and biometric verification.

We use Standard Contractual Clauses (SCCs) to ensure your data is protected when transferred outside of your home country.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information. If you believe we have collected information from a child under 18, please contact us immediately.

10. Additional Disclosures for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You have the right to request deletion of your personal information
• Right to Correct: You have the right to request correction of inaccurate personal information
• Right to Opt-Out: You have the right to opt out of the "sale" or "sharing" of your personal information (as defined under California law)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information in Section 11. We will respond to your request within 45 days.

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective Date" at the top of this policy
• Notify you through the app or via email
• Where required by law, obtain your consent to the changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.